Key points

Customer satisfaction questionnaire

Do our products meet your expectations?

What is your opinion of our supply times?

What do you think of our solutions?

What do you think about our product documentation?

What is your opinion on how we communicate with you?

Do you think we need to improve anything? If so, where/how?

Does our quality system meet your requirements?

What do you think about the lead-time to reply to your requests?

Were the answers to your request inaccurate? If so, where?

Do you think we need to expand our service? If so, how?

Is there a particular corporate area that you feel we need to improve? If so, which one?

What other suggestions do you feel would be useful to improve on the level of our products?

User type

Company name and address

Email

Do you have a specific complaint to make? If so, which one?

 

 

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