Customer service
Warranty
The products we sell are covered by a warranty extension established with the client, or in the event that this is not the case, by the standard guarantee granted by the manufacturer.
Repairs are carried at our offices or at the office of the manufacturer, indicated to the Client by Elesia; this after having checked the conditions for applying the warranty.
Shipping expenses for the material to be repaired will be paid by the Client, while re-delivery charges are at our expense.
Maintenance operations performed by unauthorized personnel shall result in
the warranty for the product to be void.
Repair or replacement of the product shall not renew nor extend the period of
validity of the warranty itself.